Frequently Asked Questions

How can I contact customer support?

You can reach us via our Contact Page, call +44 7537 134862, or email info@lehecka.uk.

We are available Monday–Friday, 09:00–18:00 (London Time).

Where do you ship to?

We currently ship within the United Kingdom only. At this time, international shipping is not available.

What are the shipping costs?

We offer FREE shipping on all UK orders. No hidden fees and no minimum order required.

How long will it take to get my order?

Our delivery timeline is:

Order cutoff time: 17:00 (5:00 PM) London Time
Handling time: 1–2 business days (Mon–Fri)
Transit time: 4–7 business days (Mon–Fri)

Total estimated delivery: 5–9 business days

For more details, please see our Shipping Policy.

Is my payment data safe with you?

Yes. All transactions on lehecka.uk are protected with SSL encryption and processed through secure payment providers. We do not store your full payment details.

What payment methods do you accept?

We acceptVisa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

How long do I have to return an item?

We offer a 30-day no-questions-asked return window from the date of delivery, with £0 restocking fee.

For full details, please see our Refund Policy.

Where is my order?

Once your order has been shipped, you will receive a tracking email.

If your order hasn’t arrived within 3 business days after the expected delivery date, please contact us at info@lehecka.uk and we’ll assist you.

Contact Information

Store Name: Lehecka
Operated by: PIRSELDO LTD (Company Number: 16199979)
Address: Unit 100a, Stevenson Road, Brighton BN2 0DF, United Kingdom
Email: i nfo@lehecka.uk
Phone: +44 7537 134862
Hours: Monday to Friday: 09:00 – 18:00 (London Time)