Shipping policy
At Lehecka, we are committed to providing a smooth and reliable delivery experience across the United Kingdom. We offer free shipping on all orders, with no minimum purchase required.
Territorial Scope
We currently ship within the United Kingdom only. At this time, international shipping is not available.
Delivery Times
Below are our standard delivery timelines:
- Order Cut-Off Time: 17:00 (5:00 PM) – London Time
- Order Handling Time: 1–2 business days (Monday to Friday)
- Transit Time: 4–7 business days (Monday to Friday)
Estimated Total Delivery Time: 5–9 business days
Orders placed after the cut-off time will be processed on the next business day.
Shipping Carriers
We work with trusted UK delivery partners to ensure safe and timely delivery. These may include:
- Royal Mail
- DPD
- UPS
- FedEx
The carrier will be selected based on availability and delivery efficiency.
Shipping Costs
- Free Shipping: £0 on all orders
- No minimum order value required
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number.
You can use this number to track your order’s progress in real time HERE.
Delivery Issues
If you experience any issues with your delivery, such as delays, missing items, or lost packages, please contact us as soon as possible. Our support team will assist you in resolving the issue quickly.
Contact Information
For any shipping-related inquiries, please contact us:
Store Name: Lehecka
Operated by: PIRSELDO LTD (Company Number: 16199979)
Address: Unit 100a, Stevenson Road, Brighton BN2 0DF, United Kingdom
Email: info@lehecka.uk
Phone: +44 7537 134862
Customer Support Hours: Monday to Friday: 09:00 – 18:00 (London Time)